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Key Learning Group Inc.
INVESTIGATING AND RESOLVING COMPLAINTS OF WORKPLACE HARASSMENT
Progressive
organizations are implementing policies to provide employees with a
workplace free of harassment. Training internal staff to conduct
appropriate and fair investigations into these complaints is an essential
part of the success of any workplace harassment policy.
This
program is a must for the people in your organization - human resources,
employee relations, union officials or other staff - who investigate
complaints of workplace harassment.
During
this intensive program, participants will work through an actual
investigation, from initial complaint to a finding and final report.
Participants will learn:
- Roles and
responsibilities of investigators and decision-makers
- The legal framework for
an internal investigation
- How to develop and implement
your investigation plan using principles of due process
- Conducting interviews and
assessing credibility
- Weighing, analyzing and
documenting evidence using the appropriate legal standard and burden
of proof to reach findings consistent with a Human Rights Commission
- Resolving the complaint
and restoring the workplace to health
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